Starting tomorrow, we’re going to begin migrating everyone into the upgraded SubClub Elites system. Most of the upgrades won’t affect you and were necessary to implement in order to facilitate the full automation project (which is nearing completion – just saw the latest version today). The biggest change, however, is that you’ll no longer need to enter a coupon to get your SubClub Elites discount. Instead, if you’re logged into your account, the store will automatically apply your discount at checkout.
The process for applying for a new rank is the same – send in a support ticket, but make sure you include your STORE EMAIL ADDRESS and forum name. To assist us with the migration process, we’re asking that everyone that currently has a coupon code send in a support ticket with your coupon code, store email address and forum name. Once we’ve migrated you to the new system, we’ll respond to that ticket and let you know. Please note that once you’ve been migrated, your old coupon code will no longer work (but you won’t need it anyway).
All coupons will be deactivated at the end of September, so please make sure to submit a support ticket with the information needed to migrate you to the new system by then. If you miss the deadline – no worries – you’ll still be eligible for SubClub Elites, but you may have to wait a few days for us to add you to the new system.
Questions, comments, concerns? Put 'em here.
