Alright, I’m going to look into this but we are going to have to overhaul everything. One of the reasons responses are slow is the fact that many of you were very, very long tickets with lots of questions regarding life issues. We legally can’t answer those questions, but we don’t want to leave you hanging, so we literally have to get legal involved to approve what’s sent.
We’re going to have to stop that. Takes too much time, and things get out of hand.