"What happened to my support ticket?"

#1467

I’ll just drop this here :slight_smile:

1 Like
#1468

We’re on them right now.

7 Likes
#1470

I placed an order for a name embedded, I received two different emails with the download link, are they both fine or was the 1st one not fine? Also lmk if you’re available for the custom we discussed.

#1472

Hi, it’s been over 2 weeks since i posted this ticket now #33722.

Is there something wrong with my ticket i don’t understand why it takes so long to reply.

@AnswerGroup @SaintSovereign @RVconsultant

#1474

I reopened Ticket #33997, but didn’t receive an email. Just making sure you guys are aware that it was reopened.

#1476

I orderd a custom #2031242 last sunday. Any chance of getting it before next weekday?

@SaintSovereign

#1477

You good @SaintSovereign, support status?

#1478

Just wanted to leave a big thanks here for the support with tickets. Great service.

1 Like
#1479

Good Morning @SaintSovereign
Can you please check my PM :innocent:

#1480

@SaintSovereign my ticket hasn’t been answered for the past 8 days. Any updates on it?

Ticket is #34427

The custom has already been delivered just as a update but I paid express guaranteed and it didn’t get delivered by the next business day (it got delivered 2 days later instead since I ordered it).

#1481

Good morning
Is it 5 days to get reply with order number?
Please check #33722 :sob:
February 3, 2026

I think my ticket is bugged.
@AnswerGroup

#1482

@RVconsultant could you check on this please? The ticket is still open.

#1483

@AnswerGroup

Can you check answer for ticket #34931? I have a hard time believing it.

#1484

Hi Support team can we please keep this custom order on the radar Order number:2031362

I am very keen and excited with this one thanks

#1485

Hi, did you guys catch up on support tickets or is it still in progress?

@SaintSovereign

#1486

@AnswerGroup

Maybe it is quite late, however could you check support ticket #34672 and see what you can do?

I guess it is overlooked during the period when you were testing Qos support system.

I’m waiting for the answer of #34931 with clearer questions

Thanks

#1487

14 days and still not answer @SaintSovereign @RVconsultant

#1488

Help Ticket ##35029

Missing modules still in store, but unable to add to cart

ESSENCE: To Dream of Me and
ESSENCE: Human Connection
ESSENCE: To Become The Prize etc
All the new ones

#1489

Support ticket

Please check #33722
February 3, 2026

@RVconsultant

#1490

I opened a ticket on 1st March，been a week now，still no reply。the ticket number is 34934…… :grinning: