"What happened to my support ticket?"

#1446

And this is why I love you guys.
No “It’s technic-wise impossible”.
Instead you’re considering implementing a solution.

4 Likes
#1447

Thank you problem solved

#1448

And indeed, we are working on one. Once we finish the Paragon Suite, we will look into this.

3 Likes
#1449

New ticket #33569

Order #2031009

Sent me the mp3 version orderd the flac version

#1450

I sent my support ticket on the 20th but haven’t heard anything back. Ticket #33398.

I couldn’t find a new thread for ”lost support tickets”… I suppose its not up yet?

#1451

I reopened ticket #33356 on the 24th, a week ago. When can I expect to hear something?

Thank you

#1452

My support ticket is overdue as well. Can you please check it?

#33471

Update: ticket has been solved. Thank you. :slight_smile:

#1453

Ticket number: #33485
Submitted Date: January 24, 2026 3:03 pm

#1454

Ticket Number 33662
Submitted Date: Feb 2nd 2026

This should be a quick and easy one to answer I don’t need a ton of detail, all I need is some basic technical questions about q custom building answered so I can throw a few orders in.

:slight_smile:

#1455

Csn you keep this custom on the radar please 2031163. its express :slight_smile:

Thanks.

#1456

Still no updates on this ticket: #33608

It’s been 5 business days now.

#1458

Hi!,
It’s been two weeks (12 business days) since january 22 when I reopened the ticket #32970
It’s about membership, since I didn’t have a q account at the time the ticket was first opened…
I thought it could wait until the next upgrade, but given the timings I figured I should ask this now

Thank you :pray:

#1459

Hi, ticket #33722 it’s about my express order.
No answer yet.
@AnswerGroup
Thanks.

#1460

Ticket #33779 regarding an express order from January 27th, please and thank you!

Edit: Custom received, ticket closed, thank you kindly!