"What happened to my support ticket?"

No response as of now.

They’ve been working on the queue. Anyone else still waiting for responses or customs that are more than 10 days out?

Received…much appreciated :pray:

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Support Ticket
#29585
April 3, 2025 6:56 pm

7months, please let me know the progress thank you!

@Fire @SaintSovereign

Bump @SaintSovereign

On it.

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Thanks for the in depth answers!

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Hi i have sent a reply in the ticket

Hey @SaintSovereign I haven’t received the updated custom yet.

@SaintSovereign

The ticket has been closed but I am not sure if it is being processed already, as I haven’t received anything yet. I can’t check myself since this request isn’t tied to my orders account.

Speaking of which, I am also waiting for Regeneration Custom that I ordered on October 22nd. #2030574
It still says that it is processing.

My guess is that your Q machines are absolutely overloaded with orders right now.

Checking again. We’re down a Q machine and I’m guessing there’s a routing issue. We’re going to try and get this taken care of by the end of the day.

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Awesome. Would be nice to have one of them before the weekend.

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Bump
@SaintSovereign

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@SaintSovereign, any updates on these 2 orders?!

Bump Ticket #32129 @SaintSovereign @RVconsultant

Wanted to notify you that I still haven’t heard anything regarding that custom yet.
However, I was thankfully sent the Regeneration custom before last weekend.
Just wondering what happened to the other one.

I’m looking into it ASAP.

I put these in the queue myself just now, since there seems to be some kind of miscommunication going on. My sincerest apologies for the delay.

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On it.

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On it.

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Got it! Thanks! :grin:

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