Support Ticket
#29585
April 3, 2025 6:56 pm
7months, please let me know the progress thank you!
On it.
2 Likes
Thanks for the in depth answers!
1 Like
Hi i have sent a reply in the ticket
The ticket has been closed but I am not sure if it is being processed already, as I haven’t received anything yet. I can’t check myself since this request isn’t tied to my orders account.
Speaking of which, I am also waiting for Regeneration Custom that I ordered on October 22nd. #2030574
It still says that it is processing.
My guess is that your Q machines are absolutely overloaded with orders right now.
Checking again. We’re down a Q machine and I’m guessing there’s a routing issue. We’re going to try and get this taken care of by the end of the day.
3 Likes
Awesome. Would be nice to have one of them before the weekend.
1 Like
Wanted to notify you that I still haven’t heard anything regarding that custom yet.
However, I was thankfully sent the Regeneration custom before last weekend.
Just wondering what happened to the other one.
I’m looking into it ASAP.
I put these in the queue myself just now, since there seems to be some kind of miscommunication going on. My sincerest apologies for the delay.
2 Likes
On it.
1 Like
On it.
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Got it! Thanks! 
1 Like
@SaintSovereign
Sorry to bother you again, but has this come through yet?
For reference, this was ticket ID #32121, which you closed, but I haven’t received anything since then.
Hi, my ticket has still not been replied too and it has been a month since i submited it.
@SaintSovereign
We’re working on tickets exclusively today. My apologies for the delay, but we’re finally catching up from the WANTED release and things will run much smoother.
3 Likes