No worries, I suspected that you’re just too busy recently.
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I’m not sure what the miscommunication was (on our end), but I fired up one of the Q-machines and processed it myself. You should be receiving it shortly. Apologies for the delay.
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Received it. Thanks for your generosity and keeping your word! It is much appreciated!
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Can you please check on Order @RVconsultant
2030666
Thanks in advan
Hi can you please check on this ordet ? gentle reminder ? @Fire @SaintSovereign
Thanks in advance
@SaintSovereign Hi I have sent in a support ticket (#32391) requesting module change in my custom major title (#2030686). The reason I am mentioning it here so that it reaches the support before my custom is built. Again I apologise from my side for this as it is my fault and it only adds to your burden.
A quick following on this @AnswerGroup.
My next cycle starts on 23rd Nov, I hope to have this custom to listen on 23rd Nov. Thank you
Okay, please post updates:
Did you get your tickets answered or customs delivered that are more than 5 business days overdue?
If not, once again, post the date you entered it, and the number, and if it’s a custom or ticket?
In my case, I closed the ticket. I recieved my custom so it was late for a module swap - besides, I am ok with my custom.
My ticket #32116, is taking forever to be handled. I submitted it October 16th.
@RVconsultant @AnswerGroup,
I notified staff.
How long usually to get a response on a ticket? Like the acceptable timeframe and all?
It’s always been between 5 and 10 days for me but some people seem to wait a lot longer.
Can you notify staff for Ticket ID: #32525
It is about Q store custom order #2030693 which is placed on November 18, 2025 marked as completed but not sent (also not loaded in where is my custom tool).
I notified staff regarding the ticket and custom.
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