"What happened to my support ticket?"

#101

My support ticket hasn’t been answered for 9 days. Could you please notify staff?
Ticket ID - #10788

Thank you in advance.

#102

edit:
Same here #10772. It’s been twelve days already. :blush:

@RVconsultant

#103

@SaintSpring @Sub.Zero I notified staff.

2 Likes
#104

thank you

1 Like
#105

Thanks! :heart_eyes:

1 Like
#106

Hey RVconsultant,

I had a ticket go unanswered for a month. Sept 7, #10885

#107

same
#10788 was opened on September, 5.

1 Like
#108

Any updates on this ticket? It’s been open for 3 days now

#11290

#109

3-5 business days :wink: Bit early to worry.

2 Likes
#110

hahaha bro I’ve been waiting for an answer for one month

1 Like
#111

I notified staff.

1 Like
#112

I notified staff.

1 Like
#113

Give it another 2 days.

#114

Hey RVconsultant,

I just submited a ticket to change two modules an ordered custom that was not processed yet. Any chance someone can take a look at it before my order is processed?

Thanks!

Please ignore, I’ll create another custom and that’s it :smiley:

#115

@ RVCONSULTANT (no space) or he might not see this :slight_smile:

2 Likes
#116

gracias!

2 Likes
#117

The response time for all tickets is 3-5 business days.

#119

Hey it’s been 5 days and still no updates.

Ticket: #11290

#120

It’s been one week now…
#11484
@RVconsultant if you were so kind. :blush:

#121

@RVconsultant
@DarkPhilosopher
#10999
#11417
#11418
It has been two weeks