"What happened to my support ticket?"

#973

@kuntz @oloy @RockyHandsome @Judoka @KingArthur @Kyuss

I notified staff in case there are any other concerns.

3 Likes
#974

@RVconsultant can you please revoke the message immediatly as the issue got resolved today.

Thanks

#975

Custom subliminal has been delivered

1 Like
#976

@RVconsultant still no response

#977

@RVconsultant Still no answer to my ticket :pensive:

#978

:frowning: 5char

I created a terminus squared custom without thinking
#979

Heyy i havent recieved a response for my 8th of novemeber ticket
My support ticket is #27107 thank u!!

(for order number #105732 )

#980

#27121

2 weeks

#981

Ticket #27227 resolved/closed, thanks support team and @RVconsultant :heart:

1 Like
#982

I want to make 100% sure that I’m entering the correct item when I notify staff.

Would you please state the type of ticket (custom or support), date entered, the number?

1 Like
#983

What is that date of the support ticket? November 8?

What is the date of the order?

Please check the numbers. I think orders usually start with the number 2, not the number 1.

1 Like
#984

Is that a support ticket or order?

1 Like
#985

Remember, everyone, three items:

Date entered

support ticket, or custom

the number

1 Like
#986

Support ticket, i already recieved the custom order

1 Like
#987

Yeah the order number was 105732 and the support ticket date was novemeber 8th.
thank you I placed the order on the 29th of october and the support ticket is 27107

1 Like
#988

older ones have been resolved.
there is one ticket remaining from nov 21: #27278
another ticket for pronunciation for custom from nov 22: #27281
and Saint has told me to pm him the pronunciation directly.

1 Like
#989

@RVconsultant

Support ticket - #27204 - 2 weeks old.

@SaintSovereign can you answer this one specifically if you get a chance

#990

@hoop33
@Geoff
@oloy

I notified staff.

1 Like
#991

Ticket #27371

@RVconsultant

Hi RV

Can you please ask support and Qprogrammer to look at this as an urgent matter. I selected all the correct options to change a custom to Solace mask. However it just charged for the rebuild and not Solace?

So I want to make sure I still get it.

#992

Did you specify this on your support ticket?

1 Like