"What happened to my support ticket?"

#951

I notified staff.

#952

Thanks @RVconsultant ! After 1 month without response I decided to close the ticket and open a new one with the same request.

New one is #27049

1 Like
#953

One month??? Oh man! Hope this one will be answered soon for you.

1 Like
#954

Yeah… not feeling happy about it right now.

1 Like
#955

I understand. Am not in a happy place myself regarding certain things. We will pull through regardless.

1 Like
#956

#26859 7 days

#957 
Hello SC team can you please keep this one on the radar Order #2028649

Thanks in advance.
1 Like
#958

My ticket was answered and resolved today man. How are you doing?

Thank you very much @SaintSovereign and @Fire!!

2 Likes
#959

That’s awesome!

Doing great brother! Thank you!

2 Likes
#960

Nevermind,fixed the issue

#961

Paging the @AnswerGroup

Please start with message 904 and read up to this post.

#962

Dear Support tean can you please look at this order

Order #2028649] (November 11, 2024

Thanks in advance. @RVconsultant @AnswerGroup Peace to ye all :slight_smile:

#963

I would like the order #2028658 to be paused until the next week after minds eye comes out. I just saw the update of minds eye is expected possibly next week and I would appreciate having the update in.

I put in the order just before the new timeline of minds eye was revealed.

@Fire @SaintSovereign @RVconsultant

#964

Dear support team,
please check my support ticket #27227 submitted on 16.11.2024.
for custom order which is on hold (with order number #2028638).
Thanks in advance!
@RVconsultant @AnswerGroup

#965

Apologises if i am sounding like a broken record can we please take alook at this one. @AnswerGroup @RVconsultant

#966

my custom order #2028578 #2028603 #2028606 It’s been a long time since I ordered custom order, but I’m still in the process, so can you take a look at it? (I was going to support, but I can’t get the ticket received.)

#967

#27121
#27213
8 Days @RVconsultant

Cust subliminal Order #2028656
8 Days

@RVconsultant

#968

The above has been sorted @RVconsultant thanks

#970

ticket #27223 (submitted nov 14)
ticket #27226 (submitted nov 15)
ticket #27230 (submitted nov 16)

the reason, i’m submitting this even tho it hasn’t technically been 5 business days is coz i want to order a custom immediately when these support tickets get answered. I want my custom as fast as possible and waiting for these support questions is getting abit frustrating (this is my problem, not subclub’s).

if there is anything that can be done, i would be grateful else, i’ll wait.

@RVconsultant

#971

What dates were each of those orders entered?