My friend, please mention if this is a Support Ticket number or a Custom Order number.
2 Likes
ticket #26611.
I sent it on October 5
Thanks RV
Hi SC team can we please keep this one on the radar Order #2028560
Thanks
Is that a support ticket or custom order?
Support ticket
I notified staff.
Is that a support ticket?
What date was it entered?
1 Like
Yes . Three days ago.
I notified staff.
2 Likes
Thank you. I got a reply today
2 Likes
I haven’t got an answer to my ticket, its been 3 weeks now.
I just checked my tickets and this one: #26577
Has been unanswered (3 weeks) - opened on 3rd October.
I want to make sure I list the proper ticket.
What is the number?
1 Like
ticket #26611.
I sent it on October 5
Thanks RV
I sent ticket #26611 exactly 1 month ago (October 5) and it hasnt been answered.
Honestly I hate to feel like Im begging for something.
I notified staff.