#31560
sent on sept 5.
No response.
@RVconsultant @SaintSovereign
I can’t create a new account because my email is already in use for the account I’m locked out of.
How else am I supposed to submit a support ticket ?
#31493
Sent on September 3rd… No response so far
@RVconsultant @SaintSovereign I’m still waiting to get my Initiate discount in q.store to order name-embedded custom
@SaintSovereign @RVconsultant
Would like to get this issue resolved soon please
Want to create a new custom before my next cycle
Any chance I can get a direct email for password reset ?
Hi @AnswerGroup
I placed an order for a custom on 20th Sept 2025.
Order number is: 2030421
Pinging here as it has been 5 days (Business Days).
Hi @AnswerGroup
My order number is 2030453
I accidently bought name embedded with wanted black core instead of wanted core. Is it possible to swap it please? I want wanted core instead
Any update on this?
Just received the order completion email (but not the DL). Maybe the Email is bouncing as it has previously?
@SaintSovereign still haven’t been able to reset my password and get into my account
Before the season pops off I really want to get into my account
What are the steps for me to get a reset password link ?
I can’t open a support ticket without an account
Which I can’t create a new account cause my email is tied to the one I can’t get into
@RVconsultant
Support Ticket Number: #31729 (Re-Opened 6 Business Days ago for the below reasons)
Did not receive DL for Custom: #2030421 (Order Marked as Completed 6 Business Days Ago)
Custom order: #2030440 (Still marked as Processing, Ordered on 23rd September)
@RVconsultant This is the answer regarding my rank in this forum
I create a account in https://q.subliminalclub.com/ using the same email in this forum, however, checkout not having 5% discount
Please help to follow up
| ID | Status | Date | Product |
|---|---|---|---|
| #31478 | In Progress | August 30, 2025 6:04 pm | Quintessence Custom |
Waiting patiently 1 month for the discount before buying custom
Account needs to be made beforehand for the coupon. Try again, I upgraded your Q rank.
2 Likes
It works, thank you
I have an open support ticket #31814 regarding a custom order from September 24th that was placed on hold with a message to contact support but have yet to receive any follow up.
Order #2030445
I’ve sent a ticket for the Arch Alchemist badge and discount on September 3rd, ticket number 31493 without response. I posted about it here and it did not get resolved
I sent another one on October 2nd, ticket number 31834, and no response either.