"What happened to my support ticket?"

Same :pleading_face:

@RVconsultant @SaintSovereign

Is the q-store down again or something? Just curious as it seems like quite a few are still missing customs, clarification would be helpful :pray:

Anyone gotten their customs?

Not yet

I received mine, it was placed as express order though

Hi ,

@RVconsultant

It’s still the same :cry:

@AnswerGroup

Have you got your custom?

Is it working again?

Yep, received this morning.

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No update yet @RVconsultant
Not sure what to do :slightly_smiling_face:

Give it a couple of days.

Since the same issue is being faced by a couple of folks, i think they are probably neck deep in it to try to resolve it.

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Okay! Will do :slightly_smiling_face:

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To those who didn’t receive their custom link, I’m still working on the issue. We recently upgraded our backend and now there’s a minor glitch that’s causing a lot of larger issues.

Very sorry for the inconvenience and rest assured, I’m trying to get it settled ASAP.

I’m hopeful the we’ll be able to get everything out by the end of the day.

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The situation has been resolved. The links will be coming soon. Thank you to everyone for your patience!

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Finallyyy! Can’t wait!

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Is it okay that I haven’t received an “Order is Complete” mail?

Yes — the orders were completed. I’ll try to regenerate the order complete emails as well.

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Do you sleep?

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Still haven’t received the link or the order completion email @SaintSovereign

Don’t want to bother with repeated messages, I’ll just wait post this :grimacing:

Yes, I’m going to send them by PM. Just had to find everyone who said they didn’t receive theirs. They’re going out now.

3 Likes