"What happened to my support ticket?"

#850

Hi @SaintSovereign just wanted to inform you I had no news from support nor QTKS.

1 Like
#851

My apologies. I forgot that you sent your QTKS order via support per our agreement and we were working from the website order queue. Have you uploaded your voiceprint on the Q site? As soon as you have, I’ll have Q-Engineer build it. If the voiceprint has been uploaded, it will most certainly go out today.

2 Likes
#852

Voice print has been uploaded on order #2028043.

Thanks!

#853

Found it. Q-Engineer is working on it now.

2 Likes
#854

Good thank you for the quick assistance, I appreciate it. All specification for the modules are in ticket # 25418.

#855

Gotcha, was just about to ask if that was the finalized build. EDIT: In fact, sending you a PM to confirm the exact build.

3 Likes
#856

It’s on the way.

2 Likes
#857

Got it! Appreciate the hard work, thank you!

#858

@AnswerGroup
Can you please check my ticket on support #25609 August 12, 2024 7:41 am
Thanks.

#859

I notified staff.

2 Likes
#860

#25630

Ticket was closed on Last Friday that my custom is delivered on Email - but I haven’t received it yet.

Could you please check? Thanks!

(New to this, let me know if I must wait for a few more days)

@RVconsultant @AnswerGroup

#861

Thank you @RVconsultant :slightly_smiling_face:
I hope I will get an answer and everything will be fine soon :+1::wink:

#862

I notified staff.

1 Like
#863

Same here : #2028277

I’ve gotten an email about custom processed but I have received nothing.

#864

Hi @RVconsultant
Still no reply. Just wanted to message before going to bed, 1am here.

Nighty night!

#865

I notified staff.

1 Like
#866

Hey!

Did you get your custom?

Thanks!

#867

No not yet

#868

@RVconsultant

Also have not received my custom, order #2028309. Was expressed ordered on the 4th

#869

Dear @AnswerGroup can you please keep this one on the radar 2028305.

Thanks.