"What happened to my support ticket?"

#787

@Plutus

@KingArthur

@Arkeos

I notified staff.

3 Likes
#788

Ah ok. Someone was advised to tag you earlier in the thread and I assumed you have that access. Thanks for forwarding my request.

1 Like
#789

Noted! The ticket is resolved btw!

1 Like
#790

Can we please ensure this order is processed i have paid the 75 dollars for the express delivery 2027949

Thanks again @RVconsultant @Lion @AnswerGroup for your continued excellent service.

#791

I did notify staff.

Please keep in mind that Lion and myself do not have access to orders, order information, support tickets, computers that process Q shop information, order information, and so forth.

Also if the express is not processed within 1 business day, please contact support regarding this.

And it may be processed relative to Eastern Time here in the United States rather than Greenwich Mean Time.

3 Likes
#792

Keep up the good work matey cheers

1 Like
#793

Hi, i opened a ticket 2 weeks ago. Ticket number #24864 hasn’t been resolved yet.

#794

Tagging @RVconsultant.

1 Like
#796

@Myster

@IRON

I notified staff.

3 Likes
#797

Bumping my request (ticket #24863) for the download links of completed orders #2027857 and #2027856.

#798

Please tag @RVconsultant next time.

1 Like
#799

I notified staff.

2 Likes
#800

@RVconsultant I submitted a ticket (#24998) on the 5th of July. I would appreciate if you can take a look.

#801

I don’t have access to support tickets.

I notified staff.

1 Like
#802

Hello, I ordered a custom Order # 2027958, and got an email saying it’s complete. However I haven’t received an email with the download link

The order was completed on July 9th. Can someone look into this please.

Thanks in advance for your help.

CC @RVconsultant

1 Like
#803

Please make a Support Ticket for this.

#804

@Lion I created a Support ticket on July 11th.

#805

Excellent! Could you please share the Support Ticket number here.

#806

@Lion Support ticket #25109.

#807

Tagging @RVconsultant