"What happened to my support ticket?"

I have notified staff.

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Hey @RVconsultant

I know there has been a few people, besides the ones mentioned, still awaiting support responses. I’m included in this and I’m good to wait, just thought I’d let you know.

Sorry, man. Please post the ticket number(s).

Also remember, it’s nothing personal. As for me, I get harsh reconciliation sometimes and just step away from the forum.

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The fact that the staff themselves use the subliminals speaks well for the company and it’s kinda rare that employees use their company’s products :slight_smile:

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Absolutely 0 need to apologise. At all. It’s not the staffs fault, I know they’re insanely busy. It’s all good for me.

Recon can be a :triumph:

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Right on!

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I wanted to submit a ticket for the first time but it says I’m not allowed

And you’re doing it here, yes? And you are logged in?

If not, make an account here:

https://support.subliminalclub.com/my-tickets/

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Thanks buddy, I followed the link but ended up getting the same message

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Send a PM to Saint

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Were you able to submit a ticket?

Not yet, I sent a pm to Saint earlier

What should I do to be able to use this function?

Did you get this resolved?

Saint resolved it for me

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“Can’t find the answer you’re looking for? Submit a ticket and we’ll get back to you within 1-3 business days!”

Yeah, you might want to change that to 1-3 business weeks :grinning:

Odd email from Subclub

I received an email today that says that my order dated Nov. 26th is ready… I actually have had this sub since then. My order had gone through without a hitch.

Has anybody else received an odd email from subclub?

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Yes me too
I bought khan weeks ago and the email about order completion comes now
It’s just a system error

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Yep, just sent a ticket about it
Presumably it’s a glitch from ZP updating accounts but I was concerned mine got hacked.

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I kind of thought the same thing at first