Example #2:
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Some of these support questions are hilarious
Please don’t let entitled people ruin the fun for everyone though! I know it must be so frustrating and annoying, and the volume is likely higher than any of us can imagine, so I understand delay and nerfs are sometimes inevitable, but please think of the children 
P.S. I know you guys will always act in the best interest of the company, the product, and the customers though, so no worries on whatever you choose, I just wanted to remind you we are not all always dickheads (although everyone has their moments lol)
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I was going to ask to create a stack to be like Jabba the Hutt but now I know I can not.
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I asked this question, but closed the ticket because I got the answer on the forum. 
But maybe I am not the only one who asked it.
Now I need to tell a quick story. When I was a kid my favorite movie was the original Planet of the Apes with Charlton Heston.in a really trippy coincidence my Wife’s Dad named her after the human female in that same movie
Nova
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Your ticket was 1250 words.
Meaning, you sent a ticket that’s FIVE pages long – full of personal and life stories and questions that we CANNOT answer, and quite frankly we don’t even want to read. We do not want to be responsible for people’s deep private secrets and the such.
Now, if I were a lesser man, I’d post the entire ticket just so everyone could see exactly what I’m talking about. However, that is not our way. That being said, since you feel so strongly about this, let’s play a game:
You post the entire ticket yourself, willingly and if the community agrees that this is within the purview of our support staff, I’ll gift you a free custom. If they disagree, then… well, nothing. We go back, see what lessons we could learn from this ordeal.
It is a win-win situation for you. But I strongly suspect that you are NOT GOING TO POST THAT TICKET.
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One thing I think people forget about SubClub vs other companies is that you all don’t try to actively force change with your titles. There’s the whole “free will” scripting as well to consider.
Another idea is to just have the real Customer Service person utilize ChatGPT as an assistant. Particularly for those extremely long, meandering, indirect, or ‘kitchen sink’ style posts. ChatGPT really shines when it comes to distilling, condensing, and summarizing. It could take a 10 paragraph post and in seconds transform it into 2 or 3 sentences that express the main points.
That could help to save a lot of time for the person who needs to respond.
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So instead of having ChatGPT create an answer to the question, having it summarize the question for the support employee(s)?
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Yes. It’s great for that.
I also use Opera One. They have Aria integrated.
First thing in years that actually has changed the way I learn.
Just paint and right click what you want explained.
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Thanks @Fire for your surprising support ticket answer. It likes an early Christmas gift to me 
.
You can easily decline it amidst the crazy things happen recently, but you give it freely. Words cannot express how graceful and thankful I feel right now.
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Yes it’s VERY easy to do… if they are under a certain number of characters
1250 words is way to much for a single interaction
It’s evident that writing that many words belongs to the domain of therapy rather than customer support.
No, ChatGPT has a tendency to just make shit up. When we tested this, it made up such amazing titles like Dental Emporium X.
Long questions like this are being sent to the forum and I’m considering even putting a character limit on the form.
This whole situation has agitated me to no end, so I’m making a firm call and moving forward with it. Many of you are more suited to answer a quick question because there’s much more of a diversity of experience here.
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Take my money now!
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At my job, the Advanced Support Team/Tier 2 (which is really just one person) sometimes uses ChatGPT to take a phrase like “If you’d read the pages you signed agreement to, you’d know the appointment was in Pacific Time” and get a more customer-friendly response.
Saves her so much time in trying to come up with a response on her own.
And she told me “Just reading the responses ChatGPT actually call me down from working with these dumbasses.”
And I’ve noticed that over time she’s actually getting better at wording stuff herself. More calmly too.
ChatGPT is sometimes more like Eliza lol
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I thought it was too obvious… I would find it annoying if someone told me to do that 
But that’s just because of my character traits.
It is obvious. My problem is that I keep trying to build this completely egalitarian utopian company, where I shouldn’t have to spell out which questions are appropriate or not. Since it’s becoming obvious that this is not possible, we went ahead and made the article, rofl.
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The sad truth is that even that one is going to be ignored. People don’t actually read, in general.
Maybe here it will be better.
My customers don’t even always read properly which shipping option they choose…
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