"What happened to my support ticket?"

Hello @SaintSovereign @RVconsultant I wanted to inquire about the status of my refund for the Express 1 Day Guaranteed build. It appears that I have not yet received the refund, and I would greatly appreciate it if you could kindly investigate this matter at your earliest convenience [Order #2025869] (July 26, 2023).

Best Wishes.

My ticket #15393 is still waiting… for 1 month already

#17199 please

#17241 @RVconsultant or @SaintSovereign as it’s a emergency. ZIP is still charged me 300$+ now and their unable to cancel it without merchants approval.

@RVconsultant would appreciate an answer for #17185.
Thanks!

@RVconsultant #15756 - ticket has been open for two months

I notified staff.

@RockyHandsome
@Rusty1
@Kyuss
@Plutus
@lovage
@aaa

4 Likes

@RVconsultant once again thankyou

The Daleks are out to exterminate RVConsultant as he never responded to their tickets.

EXTERMINATE EXTERMINATE RVConsultant NOW
EXTERMINATE EXTERMINATE Saint and Fire they have not responded to our tickets.

Remember to post the DATE of your support ticket.

1 Like

Mine was July 27, 2023 for 17128. Which still hasn’t been answered.

I notified staff.

1 Like

Thanks, solved

1 Like

@RVconsultant

Could you kindly update me on the status of my refund? It has been a week since I initiated the process, and despite raising a ticket, I have not received any responses from SC. Could you please help me get in touch with the founders to address this matter.

We initiated the refund on that day, but I’ll check and initiate a manual refund if something went wrong.

2 Likes

@SaintSovereign @Fire how about for mine with ZIP? They’ve charged me over 200$+ and they’re about charged me another 100$ for the order that was canceled. I contacted them and they said Sub Club needs to cancel it so that I can get my money back. Please help:/

Support number is 17128

What is the date you entered this ticket?

2 Likes

July 26,2023 I created the ticket and haven’t gotten a new response since July 27, 2023.

I notified staff.

1 Like

@RVconsultant any updates on this? It’s a bit urgent as I have till the 15 where they charge ZIP charges me again for a order that was canceled:/

I don’t have access to the support ticket section, so I don’t know of any updates.

@AnswerGroup