Ticket help please

[Arathas]

Hi, could someone please address my ticket #31827? I filed it on Oct 1, but seems no one has looked at it. Would appreciate it if it can be addressed, thanks. I did create a support account for it

[SoulFire]

You can post this in here

"What happened to my support ticket?"

So as I’m typing this, it’s December 15 2021, and this topic has been coming up often over the past 2 months or so. Some things to keep in mind: 1 Please wait 3 business days for a reply. A business day is Monday, Tuesday, Wednesday, Thursday, and Friday. If you put in a support ticket on Sunday, the business days start counting on Monday. If you put in a support ticket on Wednesday, you may not get a reply until the next week. Also there are holidays. Here in the United States we seem to have…

[Arathas]

Thanks Soulfire

[SaintSovereign]

@Arathas

Hi, could someone please address my ticket #31827? I filed it on Oct 1, but seems no one has looked at it. Would appreciate it if it can be addressed, thanks. I did create a support account for it

We’re catching up on all the tickets now. We just get really slammed after new releases at times (this time, it’s New WANTED).