Haha! You’re too kind lol.
I don’t know how to send a private message. I click on the name but I really can’t do it. I can’t find exactly where to send the message.
Ah okay. New users can’t send private messages.
Make a support ticket with your name and custom order number.
After that, put the ticket number of your support ticket here.
I mentioned that I created a support ticket with a special order number… support ticket number
#31204
Does it take a long time for the message to open?
Does this ticket have your name in it?
No, I didn’t ask that. I just asked when the message opens for new users.
I frankly don’t know. I only know the private message works after some amount of interactions on the forum. Don’t know if it is based on number of posts, a number of days, or any other factor or a combination of them
1 Like
You need to get to level 1 to be able to send PM and its pretty easy
Get to trust level 1 by…
Entering at least 5 topics
Reading at least 30 posts
Spend a total of 10 minutes reading posts
4 Likes
thank you sou much brother
For Order [#2030407] download link has been sent to me but at q shop Status is still “Processing”
I am writing so Q engineer avoids the extra work to build custom again…
Yooo, is there still a backlog? I currently have:
#2030433 - Ordered 21 September - 7 working days
#2030443 - Ordered 24 September - 5 working day
#2030444 - Ordered 24 September - 5 working days
Thanks!
Good day people,
#2030447 - Assuming it’s arriving today if there’s no backlog?
#2030440 - Ordered 7 Business Days Ago. Order still marked as Processing.
Plus, didn’t receive the DL for #2030421 (Ordered on 20th September, marked as Completed).
#2030435 ordered 21 September, still not here.
Any update on this?
If you have yet to get your custom issue resolved, please state so below this message with:
Date of order
and
Order number
1 Like
24/09/2025 - #2030447
Thank you~
23rd September 2025
#2030440
21 September - #2030433
24 September - #2030443
24 September - #2030444
#2030435 ordered 21 September, still not here.