Main Disc. Thread: Where Is My Custom

Me 2 thx, good day so far :+1:t3:

1 Like

Received just now :partying_face:
Just in time for my trip

1 Like

Placed the order on 21st February. Unable to figure out if it has been 5 Business Days in SubClub’s time zone so pinging.

Order: #2031290

Would love to start running it today… have a webinar / masterclass I’m conducting.

Sweet! Received!

I ordered a custom on 21st February,it is supposed to get it today right ? the order number is 2031296 :upside_down_face:

Ordered a major NE on 22nd of feb.

#2031300

[Order #2031351] - Placed March 3rd with next day delivery

Order #2031354 - also Match 3rd, express delivery, still processing.
What is the current expected timeframe for express? I know you guys are working on it and the heavy demand since C&C and now R.I.C.H

Edit: Recieved :pray:t4:

#2031316

Placed on 25th of Feb

@AnswerGroup it’s been 13 days since my order for customs #2031339 #2031336
And no answer for my ticket 35080 on that matter.
Can you check?

Okay everyone, who still has outstanding customs or tickets?

List the following:

date of entry

custom or ticket

number

2 Likes

February 3, 2026 2:02 pm
Ticket
#33722

Can you check this one please, thx.

Well me

Customs bought March, 1st
#2031336
#2031339

No links can’t download marked as completed in my account

Subsequent ticket
March, 8th
#35080

I created a ticket #34672 for Custom Order #2031237 to change module. Although the order is processed, not sure if there is way for it? You can support and answer via the ticket

Order #2031316 was placed on February 25, 2026 and is currently Processing.

The customs are delivered by email. EVERYONE: You can also use the Custom Locator tool at https://customlocator.subliminalclub.com with your order number and first name to access your downloads. @Psiklou – I just checked there, yours are available for download.

I will return tomorrow (recovering from sickness) to handle all of these, but PLEASE check the custom locator tool first and let me know if you were able to download them.

3 Likes

I didn’t receive download links for the last three customs I ordered (checked spam folder). I use to but I don’t receive them anymore, neither the confirmation email after purchasing customs. I still receive the marketing email though.

I tried the link with the custom #2031339 it works with the full name but custom #2031336 works with just first name not with full name and send an error message.

But anyway trying a few variations first name, full name and it works I have them now.

February 28, 2026
Custom
#2031334
Thank you :pray:
I have not found my custom on the Custom Locator tool yet.
Edit: It finally arrived :partying_face:

Okay, another check in:

Did you all get your inquiries resolved?