Both of you are looking at the situation from a limited viewpoint. We have the bird’s eye view. I responded to three individuals publicly and two in private message on that same morning, all pushing the notion that there was something wrong with Zero Point v2, after two weeks of successful use. Then, those remarks spawn a bunch of messages sent to support, including refunds. Then it sparked people asking if we could bring ULTIMA back. Tech that’s now two generations ago. The word used is irrelevant to me, only that the pattern is starting to manifest.
That’s not something we need heading into the release of our new titles and as new people start arriving from our marketing efforts, and especially when it’s the same tiring cycle that occurs every time. New tech comes out, a bunch of turmoil starts.
From your perspective, you’re only worrying about your rights as a customer to vocalize thoughts. From my perspective, my entire company and all its staff and all our work is at risk.
So, no – I’m not “stoking a narrative,” I’m stopping a harmful pattern from manifesting AGAIN for like the FIFTH time and I will continue to do so. Please gentlemen, enjoy the products. Let us worry about the forum narrative.
