@Vesper What happened? Why the deletes?
How can we help?
I actually created a custom but I didn’t get the download link is that normal? Like the order was complete but I think I’m missing something can you possibly help? I created a support ticket as well with ID #8104, if you could help that would be great thank you so much! @RVconsultant
I just saw this. So you got an email that your order was ready, but no download link?
I understand you are probably wanting your custom ASAP.
So far you’ve done what needs to be done.
I’ve notified staff.
1 Like
Perfect thank you so much RV, your the best.
Actually I’m the second best… 
You’re the best! 
Hey @RVconsultant, any updates on this? It’s still not here, I have express order on the custom as well so that’s why I wanted the custom when I can get it. Also I’ve been waiting for almost a week for it now:( @SaintSovereign could you possibly look into this as well please?
Would you please post the order number and the date you placed your order?
Thank you. I notified staff.
Hey @RVconsultant so I just got my custom that ordered today with Stark core but the hom one is still not there:/ Also I noticed the name on my stark custom is written the wrong way is that normal (It’s missing a few letters to the name I chose)? I can add it to the support ticket if you’d like to show you what I mean
Going to stop this journal here and continue my growth on my custom journal:
1 Like
Yes please.
Also do you think the HOM is over 5 business days?
Even more I think it’s been 7 now I got it last Monday night
Would you please post the order number, and the date you placed the order?
Posted this before but posting again. Also I shared what I was talking about in the support ticket just now:) @RVconsultant
1 Like
I notified staff.
1 Like
Hey @RVconsultant, I’m really sorry to disturb you again but it’s almost 3 weeks now. Is their any updates?
1 Like
I just saw this post. I notified staff again. I wish I knew more, but I don’t process orders.