I don’t want to give too much information, but she actually IS a therapist…
Which is what makes her situation somewhat unique. She technically knows better, yet she’s felt powerless to actually help herself.
I suspect, knowing her quite well, that she has some pretty deeply ingrained beliefs that aren’t serving her.
Based on the above and my knowledge of my own subconcious blocks around some issues, I think it’s an issue of subconcious blockages/trauma.