Man I have an example of this. We brought on a new external support team for our ERP software. We were told the computers they used were centrally managed and they had an admin. Earlier in the week they’re having issues with the VPN and I come to find out they are all personal laptops with 0 administration. Head guy just straight up lied and then expected us to help with problems knowing full well all the laptops have various different configs which makes tshooting a nightmare.
Everyone has been scrambling to get these guys setup. I’m gonna slow down this week. Feels like I’m headed for a trap.