90% sure they’re going to get back to these tickets once the releases has happened.
2 Likes
Although Moon might be right, I need to have a moment of attention from everyone who has been posting here over the past two months.
You may have noticed I’ve been off the forum. Recon has been a [insert forbidden word here].
Please pay attention.
To stay organized, starting below this post:
If you have NOT had a response for a support ticket or had your custom delivered, and it is more than SEVEN business days overdue, please post the following on this thread:
1 Support ticket, or custom
2 Number
3 Date entered
Thank you.
3 Likes
Support ticket
#30068
May 11, 2025
Support Ticket
#29828
April 20th, 2025
Support Ticket
#28391
May 10th, 2025
Support Ticket
#29585
April 3, 2025 6:56 pm
Support Ticket
#29348
March 18, 2025
Support Ticket
#29625
April 8, 2025
Thank you for presenting your requests in such an organized and minimal format!
That helps me stay focused.
I notified staff.
3 Likes
Custom
#29203
February 7, 2025
Custom Order #2029706 , April 29th. I reached out 3x and no reply.
Support Ticket
#29389
3/24/2025
#29880
4/29/2025
[Both regarding the same order, name embedded major.]
@AnswerGroup *Can someone check why orders #2029935 and #2029936 are still marked as “Processing”? Order #2029935 is for licensing modules and order #2029936 is for a custom. Both have been in “Processing” status since June 3rd.
Dear Support team i have submitted a same day express custom request Order number:2029966 can we keep this one on the radar.
Thanks in advance.
Support ticket
#27941
December 29, 2024
Support Ticket
#30522
June 8th, 2025
Please check up on Ticket #30538
Support ticket
#30535
June 10 2025
Support ticket
30529
5/27/25
Tyvm!