"What happened to my support ticket?"

#1241

Although Moon might be right, I need to have a moment of attention from everyone who has been posting here over the past two months.

You may have noticed I’ve been off the forum. Recon has been a [insert forbidden word here].

Please pay attention.

To stay organized, starting below this post:

If you have NOT had a response for a support ticket or had your custom delivered, and it is more than SEVEN business days overdue, please post the following on this thread:

1 Support ticket, or custom

2 Number

3 Date entered

Thank you.

3 Likes
#1242

Support ticket
#30068
May 11, 2025

#1243

Support Ticket
#29828
April 20th, 2025

#1244

Support Ticket
#28391
May 10th, 2025

#1245

Support Ticket
#29585
April 3, 2025 6:56 pm

#1246

Support Ticket
#29348
March 18, 2025

#1247

Support Ticket
#29625
April 8, 2025

#1248

Thank you for presenting your requests in such an organized and minimal format!

That helps me stay focused.

@kuntz

@Azriel

@Demian

@Moon

@GoldenBird

@Lion

I notified staff.

3 Likes
#1249

Custom
#29203
February 7, 2025

#1250

Custom Order #2029706 , April 29th. I reached out 3x and no reply.

#1251

Support Ticket
#29389
3/24/2025

#29880
4/29/2025

[Both regarding the same order, name embedded major.]

#1252

Ticket closed, order completed. Thanks @RVconsultant <3

#1253

@AnswerGroup *Can someone check why orders #2029935 and #2029936 are still marked as “Processing”? Order #2029935 is for licensing modules and order #2029936 is for a custom. Both have been in “Processing” status since June 3rd.

#1254

Dear Support team i have submitted a same day express custom request Order number:2029966 can we keep this one on the radar.

Thanks in advance.

#1255

Support ticket
#27941
December 29, 2024

#1256

Support Ticket
#30522
June 8th, 2025

#1257

Please check up on Ticket #30538

#1258

Support ticket
#30535
June 10 2025

#1259

Support ticket
30529
5/27/25

Tyvm!

#1260

Okay, let’s revisit.

Again, what customs or support tickets have not yet been resolved?

Again, list below this post.