"What happened to my support ticket?"

#496

I’ll see what I can do — I don’t think it’s in the processing queue yet.

1 Like
#497

Wonderful, happy to hear :ok_hand:

#498

Can the team hold off on Custom Order #2026454 for now until they see ticket #19565?

I put the order in on Monday, and I know it’s close to 5 business days, but order looks like it’s on hold, so I’m hoping work on it hasn’t started. There were some mistakes I made in my order besides the name — some modules also need to be changed.

Thanks!

#499

@RVconsultant usually only pings staff if tickets go unanswered beyond the 3-5 business days timeframe to respond.

1 Like
#502

@RVconsultant - support ticket raised 9 days ago.

#19463

Please notify staff. Thank you.

#503

Not a support ticket but a custom build that i meant to place as an express order

@SaintSovereign please check message asap

Thank you

2026486

#504

I notified staff.

#505

I notified staff.

1 Like
#506

I notified staff.

#507

@Joa23 Did your inquiry get resolved?

1 Like
#508

Yes mate!! Thanks for your concern.

1 Like
#510

@RVconsultant
I just submitted this ticket regarding an express delivery custom, can you please notify the team :pray:t3:

#19726

#511

Please report this ticket again, @RVconsultant. It’s become 2 weeks.

1 Like
#513

@Invictus @Lion @JCDenton

I just notified staff.

3 Likes
#514

Please check custom subliminal order #2026477
Its been more then 5 business days and have not recieved yet.

#515

It’s been 3 weeks now. This support ticket is still not answered, @RVconsultant.

1 Like
#516

19522 It’s been 7 days . It don’t really matter if it take a bit longer I’m sure support get tons of tickets .

Just want to make sure it did not just get lost as I reopened my ticket .

2 Likes
#517

@Rusty1 @Lion @SwedishBuddha

I have notified staff.

3 Likes
#518

Great Thank you

#519

On the latest delays:

4 Likes
Vivek Arora - My Subliminal Journey