"What happened to my support ticket?"

#258

@SaintSovereign
Why aren’t my tickets answered?
Is there any problem?

#259

Would you please post or re-post the ticket numbers?

1 Like
#260

@RVconsultant
Here are my tickets.
14827 and 15096

#261

I don’t see ticket numbers. I only see:

#262

Solved

1 Like
#263

@HealingTouch69 - please leave your ticket number here and tag @RVconsultant.

3 Likes
#264

@RVconsultant please notify staff again about #15066

#265

I notified staff.

#266

15245 plz @RVconsultant

#267

Hey @RVconsultant can you help me out… my card got declined trying to buy some subs and I know its working properly. I got charged anyways.
Im calling the bank to see if anythings wrong there.

Heres the ticket #15452
Cc: @SaintSovereign

Thanks

EDIT: The girl from the bank said there are 9 transactions, 6 rejected and 3 approved, which is nonsense, since I only did it twice (rejected both times) of course the bank says the problem is not on their side (what a surprise!)

Anyways, any help will be appreciated!!

1 Like
#268

As usual. Hate when both sides finger-point like that. It’s a knee-jerk policy response. Like how insurance companies sometimes deny claims as a rule and hope people will just give up.

2 Likes
#269

I wish I could use BTC to buy subs or anything, so I dont have to deal with banks anymore.

2 Likes
#270

I did notify staff.

2 Likes
#271

Did you notify stuff about mine, since I wrote solved and I did not mean that they answered it.

#272

I notified staff.

#273

Yes they have been notified again.

1 Like
#274

Me too please @RVconsultant

#15258

Also what should be expected around customer support currently and moving forward?

1 Like
#275

I think the irony of that question is that it might be a support ticket question… :thinking:

3 Likes
#276

I did notify staff.

1 Like
#277

haha thanks