The New "My Ticket is Delayed" Thread

#41

#SC-639 sent August 16th :slightly_smiling_face:

#42

UPDATE: We are working on catching up the tickets throughout the weekend.

2 Likes
#43

#SC-725 Seeking Guidance. Ntr to Ntr

#44

#SC-691 it’s been a week

#45

Been a while, please check

#SC-642

#46

Bumping up my brothers ticket:

#SC-493 Open since 7/9

#47

Ticket #SC-610
Replied on 18th August.

#48

Hi, still no update on this post from 17 days ago

#49

I submitted a ticket 10 days ago and haven’t received a response, ticket number is #SC-727. Thanks!!

#50

Following up on this.

#51

#SC-493 Open since 7/9. 3rd time following up

#52

##SC-551 Open since July 25

#53

Got my answer thank you!!!

3 Likes
#54

Yes, we are currently clearing the queue with the new version of the support software. It may take a few days to work through the older backlog, but all new tickets are being answered in record time.

3 Likes
#55

Reopened on October 17th
#SC-838

#56

Following up on this.