The New "My Custom is Delayed" Thread

#129

Any updates on my custom with express guaranteed that was ordered two days ago? @SaintSovereign

Custom order is #2032567

#130

Yes, weā€™re on it. Please be patient.

2 Likes
#131

@SaintSovereign sounds good thank you canā€™t wait!

#132

@SaintSovereign still not here any updates?

#133

@SaintSovereign were able to get this pushed? Still not seeing the custom in my emails

#134

Itā€™s the weekend, @Plutus. Let them take some much needed rest.

3 Likes
#135

I understand that but my custom has been late for 2 days without any updates. Thatā€™s my main thing. @Lion

1 Like
#136

Yes i understand you have express order but if it is not fulfilled, you get the express order refund and your custom goes into the standard queue. Which means 5 business days. You could still get it earlier than that

2 Likes
#137

Since when is that the case? Thatā€™s the first time Iā€™ve ever heard of this.

Usually if a custom is late, I get it maybe a day or two after the date it was supposed to arrive. Is there some kind of update I missed?

#138

By the way, is standard waiting time (without express order) 5 business days for QTKS? I donā€™t remember the answer to that

2 Likes
#139

Isnā€™t it 10 business days for QTKS? I think thatā€™s the case since QTKS doesnā€™t have express order for now.

2 Likes
#140

Yes you could get it a day or two later. But it makes sense if it takes longer since if express order is refunded, the order automatically becomes a standard order.

1 Like
#141

Is this something Saint said? I havenā€™t seen him say that thatā€™s why.

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#142

I am not sore if he said it. But I always thought that way since it made sense to me.

1 Like
#143

I donā€™t think so unless Saint says otherwise since Iā€™ve never had a custom that arrived with the 5 business days if express order wasnā€™t deliver (except in rare exceptions where it was 10 days late).

1 Like
#144

@Plutus, it has always been the policy that if an express custom is missed, the charge is refunded and it enters the regular queue, which we are working now. Iā€™ve said that probably 1000x times.

7 Likes
#145

My bad I didnā€™t know but also Iā€™m not always on the forum @SaintSovereign. Only places I check is the main launch updates thread and my own journal now. I apologize in this case.

1 Like
#146

Hello @SaintSovereign I sent you a DM in regards to this custom 2032715 could you please look at it when you get a chance. Thank you in advance.

1 Like
#147

Hi @SaintSovereign thanks for completing my custom order 2032680.

For some reason i have not recieved a mail with the download link. I have checked the spam.

Can you please look into this when you get a moment perhaps resend it.

Thanks

#148

https://customlocator.subliminalclub.com/

Use the Custom Locator tool. Enter your order number and name. I just verified that itā€™s available there.

@RockyHandsome

2 Likes