Support Ticket Custom Help

[praisetheurdtree]

Hey @Fire and @SaintSovereign sorry to press, but any chance y’all, or a member of the team, can check on a support ticket? I submitted the ticket about a week ago and I was hoping to get this custom completed by April 1st when my washout ends, if at all possible.

Support Ticket ID: #29345

[RVconsultant]

"What happened to my support ticket?"

So as I’m typing this, it’s December 15 2021, and this topic has been coming up often over the past 2 months or so. Some things to keep in mind: 1 Please wait 3 business days for a reply. A business day is Monday, Tuesday, Wednesday, Thursday, and Friday. If you put in a support ticket on Sunday, the business days start counting on Monday. If you put in a support ticket on Wednesday, you may not get a reply until the next week. Also there are holidays. Here in the United States we seem to have…

Please post at this thread and include the date you entered the ticket when you post.

[praisetheurdtree]

Cool, did that. You wanna kill this one so it’s not cluttering the forum? Thanks!