Someone Else's Custom Sent to me

My order number: #29671 (Name-Embedded Major)

Other order number: #29687

Today i receive download link mail for both of these order numbers but the one in the below (#29687) is not an order number that belongs to me. (so other person might have not receive theirs)

My question is, i wonder if my order (#29671) might got mixed up in there too somehow?

Would appreciated if sent to me again fresh.

Also send a ticket (ID #29878)

@AnswerGroup

Did you check the order number of the mp3 file after unzipping it?

I do, still the same with one written in the mail and the folder name.

Yeah you got the wrong file. Hope it gets resolved soon.

I still got my name-embedded track with my name written on it and with the right order number.

It’s just that there’s an extra mail arrived with some other order number (still with my name written on it).

But i still wonder:

Ah okay

We’re looking into it now.

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Any advancement on this?

It’s in the queue – soon.

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Thank you :pray:

Rebuild link reached me last night. But interesting thing is seems like it was build with a “Storm” mask (it is written instead of Solace - i did not listen yet to keep my stack)

Is this the first time someone received this mask ever? :sweat_smile: :joy: