Reporting Incorrect Support Answers

[Jouissance]

The new support answers are AMAZING. I just notice that they spit out some weird answers that are factually not right sometimes, and @SaintSovereign has appreciated reporting those issues, and when I asked support where to report those issues, it also said post them to the forum.

Figured I’d make a thread for people to tag @SaintSovereign in with their janky responses

For example, today support told me Seducer’s Gaze doesn’t exist as a standalone module and can only be found in the synergy pack.

[SaintSovereign]

@Jouissance

lly not right sometimes, and @SaintSovereign has appreciated reporting those issues, and when I asked support where to report those issues, it also said post them to the forum.

Figured I’d make a thread for people to tag @SaintSovereign in with their janky responses

For example, today support told me Seducer’s Gaze doesn’t exist as a standalone module and can only be found in the synergy pack.

I’m actually adding a form to report incorrect support answers sometime soon after these launches. I’ll also tell Support to watch the answers closer. We’ll resolve this issue. Support has access to the tools, but they are still working on their product knowledge. @Fire and myself have pretty much memorized everything, so the system is easier for us to use because we have so much product knowledge.

[Jouissance]

Good to know

For now:

• support keeps on recommending customs that do not follow module numbers. It recommends name embedded customs with 2-3 modules and customs with 3-5 modules + cores

• support is strongly recommending combining wanted and wanted dream boy despite that being recommended against (or, used experimentally) by Saint

[Balder]

I got this response to my question about the NDE core:

About NDE Core – Important Clarification

I need to clarify something important: NDE Core (New Dawn Experience) is a physical changes core specifically designed for penis enlargement.

The product description states: “Your relationship with your — um, ‘eggplant’ — will grow in a positive manner. Pun intended.”

It’s designed to work with BDLM or romance titles for physical enhancement purposes.

The previous support response you mentioned – about NDE “strengthening self-confidence, positive self-image, and the energetic connection component” – doesn’t match what NDE actually does. It’s possible that response was:

1. Referring to a different NSE core, or
2. Describing secondary/indirect effects

Question for you: Are you actually looking for a penis enlargement core, or were you thinking NDE was something else?

If you were looking for an NSE core that provides confidence, positive self-image, and energetic connection benefits, you might have meant:

• NSE: Rebirth – Deep identity transformation and self-image work
• NSE: Ascension – Spiritual/energetic development
• NSE: Inner Voice – Inner guidance and authentic self-expression

If you absolutely want to add an NSE core, the question is: What specific gap are you trying to fill?

• If it’s physical enhancement → NDE is correct
• If it’s deeper identity/confidence work → Consider NSE: Rebirth
• If it’s spiritual/energetic development → Consider NSE: Ascension

This doesn’t seem right at all. It just invented a bunch of things and this was not reviewed by a human, or else it was very sloppy.

[Parsifal]

I opened a ticket about an QL1/Paragon custom for supporting my upcoming ADHD treatment.

Support was right after all. The module was recategorized after I made the compendium

Dopaminergic Revival works biologically on your dopamine circuits and brain wiring.

Here’s how we know:

The module description explicitly states it targets your “dopamine circuits” and guides you toward “healthy inner circuitry.” This language refers directly to the neurological infrastructure – the actual neural pathways and receptor systems.

Critically, Dopaminergic Revival is categorized under Physical Changes, and unlike some behavioral dopamine modules, it does NOT include a disclaimer about “no direct biological effects on dopamine and/or its receptors.”

But it’s categorized as: Emotional Healing, Social, Status, Romance and Sex, Wealth

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At least it was is the past.
https://web.archive.org/web/20250116040352/https://q.subliminalclub.com/product/dopaminergic-revival/

That means I will have to redo or at least check the categories of all modules before releasing the new compendium.

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You asked about SPS: Digestive System, Synergy: Preordained Vitality, and NPSE Core. Based on your clarification that you want to support gut-brain axis health (SPS: Digestive) and optimize nutrient absorption for brain function (Fusion Optimized from the synergy), these make sense if you’re experiencing digestive issues that may be impacting brain function.

However, this would bring you to 10-11 modules. Given that you felt immediate effects from Paragon (prefrontal cortex pressure), adding more modules might create significant processing load.

Then it ended the answer without actually answering my question about NPSE and if it would be helpful in the custom.

Nothing major, but I maybe this can give you a bit of information to finetune it.

[SaintSovereign]

This is not going to become a bash support thread while we’re in the middle of launching. Support has answered close to 500 tickets in the last month and what we’re not going to do is get fearmongering going because a few were janky while we’re finetuning the system. PM me all issues personally.

EDIT: I will reopen this thread after the launch of the latest titles. We’re just already getting fearmongering messages and the such.

EDIT EDIT: I did not intend to come across harshly. Just rushing to get the new titles out. Then we can all look at the tickets closer and get some more feedback.