Problems with my qstore and subclub account

Questions and Comments
#1

Hello there,
I just wanted to log in in my subliminalclub account and download Daredevil Zp
To start my next cycle
But my password isnt working anymore and when i resent the passwort to my mail account
Nothing happens…

The same problem with my q.store account

Wtf is happening?

Im already writing with the support for a month now, i know everyone is busy,
But pls it would be nice to have some help

@SaintSovereign

Im happy that my subliminalresults account still works
I tried resending a passwort reset with this account and the mail reached me…
Dont know whats the problem with the other…its the same mail adress

#2

@RVconsultant

1 Like
#3

PM a polite message to Saint explaining the issue. I am very surprised that they have taken a month to sort this out. In my experience they respond very quickly when i raised request.

2 Likes
#4

They tried to help me once every week but nothing worked so far…

1 Like
#5

Are you using an iPhone or Mac and saving the passwords with the password manager?

#6

Im not saving any passwords
I type them manually
Tried with my windows notebook and my samsung.

The support switched the password manually
I typed it many times, but still nothing worked…

1 Like
#7

That is really strange.

#8

Wrong email address … or gone to spam?

#9

I copied the support password on my phone and it worked on my subliminalclub account.

Seems i was to dumb to type in the exact signs…

But i still cant acces my q.store account

And the mails didnt appear in my inbox or spam

1 Like
#10

Hopefully you will be able to resolve the Q Store issue in a similar manner

1 Like
#11

Thanks, i hope too
Have 20 licensed modules…would be sad to lose them

2 Likes
#12

@RVconsultant could you please help this chap out ?

2 Likes
#13

Sorry it’s taken me so long. Would you please enter a support ticket about this issue?

#14

The problem is solved more or less.
I have acces to the account again but i had to license all modules from the beginning

#15

If this wasn’t resolved to your satisfaction, please feel free to enter a support ticket about it.

#16

My support ticket to this matter is long forgotten and was never realy answered and its much more important for me to grow even if i have to take a light financial slap

Thanks to saint i got an account back

#17

You can close or delete this one

#18