PLEASE READ: Late Q and QTKS Orders Update

#21

PS. saint please take ur time, but this is super exciting.

1 Like
#22

@SaintSovereign would the ETA be today now?

1 Like
#23

I’m building yours today.

@Floridianninja, I moved yours up the queue as well. You will receive a refund on your express orders soon.

6 Likes
#24

Thank you very much … It is super appreciated
Sorry for being an impatient ass

1 Like
#25

Just got it. Thank you so much!

3 Likes
#26

@Floridianninja and @Invictus – trying to get your situations handled ASAP. If not tonight, tomorrow for sure.

3 Likes
#27

I made the order as per your instructions and sent the PM as well, just thought I should let u know

2 Likes
#28

Yeah, I saw – just a lot going on, lol. Give me until tomorrow afternoon. It’s almost 1am and we’re still playing catch up.

3 Likes
#29

@SaintSovereign I had placed 2 orders on 11/26 one was for modules and the other was a module plus build order. The build order was express, mainly what I am asking is:

  1. Am I eligible for a refund on the express order fee?

  2. If yes, then how is the refund done if I did Zip Payments? Is there something I have to do on my end or does it automatically go to the card/account I used for the zip payments?

Hope I don’t seem demanding as I am aware you guys are swamped right now and y’all are doing your best to get this taken care of for us.

1 Like
#30

@SaintSovereign Any estimate when “normal” Q orders catch up?

(Ordered 2 customs Monday last week.)

#31

Same. Mine just seemed to have been lost somehow lol

1 Like
#32

We’re moving as fast as we can. The holiday has just slowed things down for various reasons.

5 Likes
#33

@SaintSovereign can u give any ETAs?

#34

@SaintSovereign
Thank you for the help on the orders from last week
I just sent you a message about an order i made yesterday for express … if you could look at that when you get a chance that would be awesome
Thank you for everything

#35

Soooo… it’s you who are delaying all the orders for all us normies out there… you bastard… :grinning_face_with_smiling_eyes: :grinning_face_with_smiling_eyes: Nah just kidding… but true though :grinning:

1 Like
#36

Hey, everyone.

Remember accuracy over speed.

2 Likes
#37

I always order express so i don’t have to wait too long lol… I’m also impatient lol plus when new products or remade products come out the orders always go a bit crazy … and holidays

1 Like
#38

I know, just having some fun while waiting :purple_heart:

2 Likes
#39

I cannot. It’s just a lot of orders, the queue is backed up. This isn’t the first time this has happened, everyone. It’s just a matter of patience as we work through everything.

9 Likes
#40

I’m surprised people are still puzzled when this happens.

Of course it’s going to get backed up when you release a very popular update in Minds Eye or any other stack breaker title.

This is an exercise in patience for everybody :pray:

2 Likes