PLEASE READ: Apologies from Subliminal Club

#1

To our amazing community and customers –

The other day, I had a very traumatic and unexpected happening occur that completely took me off my game. As a result, many Q-orders went untouched and are currently late, customer service questions weren’t answered and I had to put the Qv2 upgrade process on hold. I know that most of you will be understanding to my predicament, but I still want to offer my sincerest apologies for this inconvenience. We try to hold ourselves to providing the highest level of service, and we failed at that. Personal issues should not affect the business operation, and we promise you that this won’t happen again.

I’m personally tending to all of the Q orders today. If you put in an express order and I missed the deadline, the express charge will be refunded. You won’t need to request it, I’ll refund it as soon as I get to your order. The upgrades will continue starting tonight.

While I have been out of commission, @Fire has not – and he’s been secretly working on something huge…

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#2

Hope you’re ok man. All the best wishes.

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#3

Take care, Saint!

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#4

Dont worry about it.you should always take care of yourself first.good to know that your okay.we were getting worried

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#5

Can’t wait to see what he has been working on

Hope you are doing better :slight_smile:

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#6

You guys seriously might have the best customer service out there.

Keep it up!

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#7

I was just wondering about how you were doing! I hope all will be well.

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#8

@SaintSovereign No need to apologize. I am just hoping you’re ok. Always here for you

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#9

Relax relax, what are you, a machine, events happen and Subliminalclub didn’t die or took damage. Not even your customers took damage :grin:

#10

@SaintSovereign - If you don’t take care of yourself, you can’t take care of us :slight_smile:
Best wishes.

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#11

I hope you’re ok Saint! We completely understand

#12

What everyone above this post said! :wink:

No worries man!

Take your time.

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#13

it‘s ok …no hurry…just hope everything works out fine with you…you guys have been providing magnificent products that help many people ，including me，change their lives …for that ，I owe you a long overdue thank you…thank you for what you have been doing ，man…

#14

Take good care, man. Definitely wishing you the best.

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#15

Despite people doing their best to cope with conditions 2021 will prove to be one of the most psychologically difficult years in living memory.

Just make sure you are looking after you first and foremost and don’t let work become a tranquilliser for any tough emotions you might face. You’re not a robot, you’re still a human.

It’s cool.

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#16

Health come first, everything else is secondary.

no need to apologize it’s all good. we got you

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#17

@SaintSovereign, my man, you have made big impact in the lifes of all us all.
There’s no reason to really apologize, we’re humans after all, and this class of events will always happen, no matter where are located.

Hope you’re better now, Saint! Keep an eye out on yourself, too.
Best wishes.

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#18

It’s all been said but I just want to make my voice heard so you know as well. The level of commitment in this company to its customers is unreal. With so much you’ve done having to tend to a personal issue is seriously no big deal in my eyes.

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#19

That’s okay Saint, I hope all is well.

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#20

Wish all is fine with you .
My prayers and best wishes that you can reboot yourself asap .