As you know, Subliminal Club offers an unconditional 30-day money back guarantee. We 100% stand by that guarantee, as we want all our customers to be happy with their purchase. Unfortunately, since we’ve started offering the stack modules, we’ve had an influx of customers asking if they can “swap” subliminals, and once we deny the request (since we don’t do exchanges), they’ll request a refund and purchase the subliminal they wanted to swap to. Honestly, this is akin to walking into a burger joint, ordering a meal, eating the entire meal and then saying, “I want a refund because I REALLY wanted a taco.”
Let’s be real here – you can’t exchange a digital item. Most people aren’t going to delete the original file, so you’re essentially getting two products for the price of one. The unconditional money back guarantee was instituted because some subliminals just don’t work for some people – and if ours didn’t work for you, you could go try out a competitor’s products.
So, we’re adjusting the policy a bit. You’re still going to get the 30-day unconditional money back guarantee – that’s NEVER going away – but we reserve the right to put a hold on new purchases for up to 30 days after a refund. We’re not just going to apply this to every refund request. If you’ve been a good customer and supported Subliminal Club, we’ll take that into strong consideration.
This notice isn’t directed at any one person, nor is it written out of anger or agitation. Sometimes change is necessary for growth.