No Response Ticket confirmation email

Questions and Comments
#1

So I notice I’m not getting a confirmation email every time I send a ticket I’m trying to send. Not in the spam folder. Any solution? @AnswerGroup

#2

Is your ticket showing in MY TICKETS on the support page?

#3

Yes it is

#4

Then you’re all good. I haven’t been receiving a confirmation email either, and they being answered

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#5

I just received an email for an answer the my ticket. They’ll email you with an update, look for that I suppose

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#6

Did this get resolved?

#8

Oh it has actually, just got answered yesterday :slight_smile:

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