Error: An account is already registered with your email address


#1

I cannot log into Q-Store using my account I created on the regular shop.

When I’m trying to create an account (on Q-Store) using the same email address I get this message:

Error: An account is already registered with your email address.

Any way to resolve it, please?

@Fire @SaintSovereign


#2

Use the password reset option for q store login. It’s an issue with linking accounts to both sites. Ask for a new password at the q store login and make it the same one as your other login for simplicity


#3

It worked. Thanks a lot! :slight_smile:


#4

Add this to the list of things to clarify and made easier. Spending the day cleaning up support articles, website copy, etc.