Didn't receive the download link for my custom?

I received an email 4 hours ago saying my order is done processing. On the Q store site it shows as complete but I have checked (and double-checked) and I didn’t receive the AWS download link

1 Like

Will tag @SaintSovereign and @Fire here to let them know

1 Like

Make sure to check your Spam, there was a post somewhere that it might end up in your Spam somehow. As there are two different emails for Q.

All my folders, tabs, and grouped emails have been thoroughly checked

I poked Saint for you… or did you find it by now?

It’s been resolved! Thanks :slight_smile:

1 Like

Sounds… wrong… to me at least.

1 Like

Well, the mind hears what it prefers to hear, I suppose.

I was thinking about this old bbCode relic:

How can I get the links from the custom download I received before?

Check your email, it should be there.

i delete link.

You deleted your email? Consider sending a Support Ticket, since I’m not sure where else you’ll find it other than your email. Maybe check your account in the Quintessence store as well. Did you delete your Custom?

1 Like

I will send the support ticket. The email is alive, but I deleted only the mail containing the link. Thank you!

1 Like