About my Custom Purchase

Hi, i wanted ask something about my custom purchase.

In my download mail Order number is a different one than my purchase ( i have not any order with that order number in my q store purchases) Also the mp3 file has that wrong number written in it.

Did this happen to anyone else before? How did it resolved?

I sent a ticket (ticket id #24212) for it and also reply the download mail but wanted to ask beforehand.

It sounds like you received someone else’s order instead of yours, this’d happened before. Just let the support and admins here know, and they will send the right order. @RVconsultant @AnswerGroup

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Lol, i wonder what do i get?

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I didn’t… and i won’t till i get an offical answer. Thank Chase.

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I was being silly. You’re welcome :sunglasses:

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I’d imagine it could lead to recon in a few ways.
First if these are cores and modules that you aren’t aligned with.
Second, getting Bombardement with the wrong name. Let’s say your name is Michael Smith and the sub is for Wladimir Borisowitč Petrowski.
Even if it’s just Wladimir Borisowitč. I guess that could lead to recon as well.

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Might be running @TheEmpress 's Seductress custom, if you choose to run it. :wink:

Why would you run a custom that someone else created with their name?

Wasn’t my idea.

I was just speculating what could happen.

But do you know if there are known cases in the forum where someone listened to a custom from another customer?
Is it recon hell?
Could it still bring some results?

I guess it’d be like drinking someone else’s custom made smoothie, you might like it or it might be pretty gross to you :nauseated_face:

What custom? Lol

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Still has my name on the mp3 file, it’s just the order number is different.

Nah I don’t think any member here would do such a thing, moral issue aside it would be useless and even confusing the mind.

HOWEVER, Saint did it for a member to find out if the custom was legacy mask or solace and apparently it was like this lol

I did read your post, and I think I understand your concern.

In your reply to this post, would you please clarify the following:

1 You entered support ticket #24212 regarding your concern about the order number on your custom being different than the order number you entered. Yes?

2 Please provide the number of your order, as well as the date you entered the order.

3 Please provide the number that appears as the order on the custom file.

Yes

Order number #2027673 - May 18, 2024

27637

Thanks for the help.

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Please stand by for an official answer.

Having said that, I wonder if someone simply transposed the 3 and 7. HOWEVER, your caution is understandable.

Please wait for an answer from @SaintSovereign or @Fire.

This is probably right. But wanna be sure since i am gonna be listening to this track for long amount of time :grinning:

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Lol, i was just teasing. :slightly_smiling_face:

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This ticket is still unanswered (was sent at May 25) can you check it out?

@RVconsultant @AnswerGroup